Delight Disability ServicesDelight Disability Services
The Participant Journey

A path shaped by you, walked together.

Starting Behaviour Support can feel overwhelming. Here's what to expect when you work with us — no surprises, just a calm, clear path forward.

  1. A practitioner completing a referral form at a desk
    01

    Referral & allocation

    We start with a referral form, allocate you to a practitioner who's the right fit, and complete a Risk and Needs assessment.

  2. A practitioner connecting with a participant on a sofa
    02

    Connect & build rapport

    Your practitioner takes time to get to know the participant and their supports — gathering information about strengths, passions, history, needs and goals.

  3. Illustration of a clipboard checklist with a magnifying glass
    03

    Initial assessment

    We identify any risks and review restrictive practices. If significant risks are present, we provide an Interim Behaviour Support Plan with immediate strategies.

  4. A practitioner sitting on the floor with a participant during assessment
    04

    Functional Behaviour Assessment

    We work to understand the function of the behaviour through observations, data, care team meetings and ongoing information gathering.

  5. Illustration of a support plan document with a target
    05

    Comprehensive Behaviour Support Plan

    We finalise the FBA and a Comprehensive Behaviour Support Plan — person-centred, individualised and focused on quality of life.

  6. A care team collaborating around a support plan
    06

    Implementation & consultation

    We meet regularly with the support team for consultation, training and implementation — making sure the plan lives and breathes in everyday life.

  7. Illustration of a downward bar chart with a no-hand symbol
    07

    Reduce restrictive practices

    We work towards gradually fading out unnecessary restrictive practices, in collaboration with the support team and supported by evidence it's safe to do so.

  8. A participant and practitioner celebrating progress with a high five
    08

    Monitor, review & celebrate

    We monitor data and progress, review the FBA and CBSP at least yearly, and continue support until behaviour support is no longer needed.

Ready to start the journey?

Reach out today for a quiet conversation about how we can walk alongside you.

Make a Referral →Contact Us